ROI boosted by mature ethics & compliance programmes, new survey finds

BY Fraser Tennant

Companies with mature or advanced ethics & compliance training programmes achieve greater return on investment (ROI) as well as significant risk mitigation and culture change, according to a new survey by NAVEX Global.

In its ‘2017 Ethics & Compliance Training Benchmark Report’, NAVEX reveals that 48 percent of the 900 respondents surveyed (over half of whom were senior managers or directors) said their training programmes were maturing – meaning they have a basic plan for the year that covers risk and role-based topic assignments.

A further 10 percent of respondents said their programmes were advanced – meaning they have a sophisticated multiyear training plan that covers a variety of topics assigned to specific audiences based on need and risk profile that includes live and e-learning, short-form and long-form courses and a variety of engaging formats.

The report also found that larger companies were more likely to have mature or advanced programmes.

“More than half of our respondents classified their training programmes as at least mature and said they are better able to determine and then show the linkage between programme maturity and training objectives to executives,” said Ingrid Fredeen, NAVEX Global's vice president of online learning content and the author of the report. “Being able to sharpen the business case for training is important for compliance programmes hoping to secure more funding at this critical time, when a scandal or cyber attack can have swift and sweeping negative effects on an organisation and its brand.”

Additional report findings include: (i) companies define a culture of ethics and respect in various ways, with the two most common definitions highlighting a culture that creates a workplace that encourages people to speak openly and aligns with regulatory requirements; (ii) just 41 percent of respondents said they provide training on cyber security; and (iii) just 43 percent provide training on speaking up and reporting/anti-retaliation.

However, echoing previous year’s results, training at the highest levels continues to be a potential problem spot, with 36 percent of respondents stating their companies do not provide ethics and compliance training to their boards. A further 21 percent said they did not know whether they provided training.

Ms Freeden concluded: “People are thinking differently about the need for training programmes. Some companies could be wondering what is under a rock today that could go public tomorrow.”

Report: 2017 Ethics & Compliance Training Benchmark Report

Activism the new normal – report

BY Richard Summerfield

Shareholder activism is increasingly widespread. No longer just a niche tactic employed by a small number of hedge funds, it is becoming more mainstream, according to a new report from J.P. Morgan Chase on the 2017 proxy season.

The report, ‘The 2017 Proxy Season – globalization and a new normal for shareholder activism’, notes that while the 2017 proxy season began slowly, it ended with a number of high-profile, mega-cap campaign announcements. Yet, surprisingly, the number of activist campaigns recorded during the proxy season was flat. According to the report, this paucity of activity is not indicative of a decline in the popularity of activism but rather demonstrates activism's metamorphosis into a more commonly accepted practice.

“Investors around the globe continue to use activist tactics to bring about change,” the report notes. “As a result, shareholder activism has become an accepted strategy across global markets, even in regions once believed to be hostile or structurally difficult for campaigns. After several years of growth, global activist campaign volume dipped by 6 percent in 2017, with nearly every region experiencing a modest decline in new campaigns, year-over-year. The US market, in particular, seemed to settle into a ‘new normal’ of campaign volume, accounting for 54 percent of global volume, as the strategy gains footing in international markets.”

Globally, there were 606 activist campaigns in the year to 30 June. The US saw the lion’s share of activity, with 327 campaigns. Of those, 68 proxy contests were launched during the 2017 season, 54 of which had been completed by 30 June.

Nineteen percent of campaigns in the US were launched by first time activists and nearly two-thirds of all 2017 US campaigns targeted companies with market caps below $500m. Smaller funds were most active during the 2017 proxy season, focusing on smaller-cap companies.

The report also claimed that institutional investors are increasingly turning to activism. As activism has matured as a strategy, traditional long-only funds have begun to embrace it. Actively managed funds displayed a willingness to publicly support activist campaigns and also partnered with activists to target one of their portfolio companies.

M&A focused activism has also become prevalent in recent years. Five hundred M&A-related campaign demands were made by activists globally during the 2016 and 2017 proxy seasons, which accounted for approximately 75 percent of total value demands for that period.

Report: The 2017 Proxy Season – globalization and a new normal for shareholder activism

Uncertain world forcing global technology leaders to rethink strategies, says new survey

BY Fraser Tennant

Unprecedented political and economic uncertainty across the globe is forcing technology leaders to rethink their strategies, according to a survey carried out by Harvey Nash and KPMG.

‘Navigating Uncertainty’ is the largest IT leadership survey ever undertaken and includes 4498 responses from chief information officers (CIOs) and technology executives across 86 countries. In the main, the survey finds that technology leaders believe that the level of change they are experiencing has reached unprecedented levels and is increasingly coming from unexpected corners.

That said, many technology executives are turning this uncertainty into opportunity and are helping their organisations to become more nimble and digital, a strategic rethink they feel will help them navigate through unpredictable change and thrive in an uncertain world.

“Few would have predicted the seismic shift caused by recent political change in many western countries”, wrote Albert Ellis, chief executive of Harvey Nash Group. “And few would have predicted the astonishing advances that have been made in data analytics, cloud, or – as this year’s survey reveals – automation."

The survey’s key findings include: (i) two-thirds of organisations are adapting their technology strategy because of unprecedented global political and economic uncertainty; (ii) 89 percent of organisations are maintaining or ramping up investment in innovation, including in digital labour; (iii) digital strategies have been embraced by businesses at an entirely new level; (iv) cyber security vulnerability is at an all-time high; (v) female CIOs are far more likely to have received a salary increase than male CIOs in the past year, although the number of women in IT leadership remains low at nine percent; and (vi) weak ownership, an overly optimistic approach and unclear objectives are the main reasons why IT projects fail.

The survey (now in its 19th year) also found a clear divergence between organisations that are effective at digital transformation and those that are not. CIOs at these ‘digital leader’ organisations are almost twice as likely to be leading innovation across the business and their organisations are investing in cognitive automation at four times the rate of others.

“Whilst the future might be difficult to predict, what is very clear is that many technology executives are turning this uncertainty into opportunity”, wrote Lisa Heneghan, global head of technology at KPMG. “They are helping their organisations become more nimble and digital, to navigate through unpredictable change and thrive in an uncertain world.”

Report: Navigating Uncertainty

IoT breaches hit US firms

BY Richard Summerfield

Nearly half of all companies in the US using an Internet of Things (IoT) network have been the victims of recent security breaches, according to a new survey from Altman Vilandrie & Company.

The survey, ‘Are your company’s IoT devices secure?’, which included nearly 400 organisations, notes that security systems protecting 48 percent of organisations’ IoT networks have been breached at least once in the last two years. Overall, the cost of the IoT security breaches represented 13.4 percent of smaller companies’ annual total revenues. For larger companies – those with annual revenues in excess of $5m – the cost of a breach can run into the tens of millions.

“While traditional cybersecurity has grabbed the nation’s attention, IoT security has been somewhat under the radar, even for some companies that have a lot to lose through a breach,” said Altman Vilandrie & Company director Stefan Bewley, who co-directed the survey. “IoT attacks expose companies to the loss of data and services and can render connected devices dangerous to customers, employees and the public at large. The potential vulnerabilities for firms of all sizes will continue to grow as more devices become Internet dependent.”

The survey also highlights a connection between the amount companies spend on IoT security and the likelihood that they endure a breach. Typically, those companies that have not been breached have invested as much as 65 percent more in IoT security than their counterparts. Preparedness is key, though the risks for companies of all size, and at all levels of preparedness, will continue to grow as more devices become internet-dependent.

“We see it being critical for security providers to build a strong brand and reputation in the IoT security space. There are lots of providers developing innovative solutions, but when it comes to purchasing decisions, buyers are looking for a brand and product they trust,” said Ryan Dean, a principal at Altman Vilandrie & Company, who co-directed the survey. “Price is a secondary concern that buyers tend to evaluate after they have narrowed their options down to a few strong security solutions.”

Report: Are your company’s IoT devices secure?

Divestments set to soar across the globe, suggests new study

BY James Williams

Geopolitical disruptions such as a volatile business landscape and regulatory upheavals are driving companies to pursue divestments in ever-increasing numbers, according to EY’s ‘2017 Global Corporate Divestment Study’.

The study, based on a survey of more than 900 corporate executives worldwide, notes that the uptick in divestments is very much being driven by geographical footprints, with companies in Europe, the Middle East and Africa (EMEA) reporting that regional political instability (cited by 81 percent) and Brexit (cited by 73 percent) among the top issues.

Across the globe, 57 percent of multinationals in the Americas have indicated that their divestment decisions are motivated by technological change, with 84 percent also focused on regulatory changes. Globally, 56 percent of all survey respondents said they are more likely to divest as a result of an unpredictable landscape.

Further EY findings include: (i) 82 percent of companies said that macroeconomic volatility will increase the likelihood of them divesting over the next year; (ii) 48 percent of companies believe that tax-related divestment challenges have increased in the last 12 months; and (iii) 88 percent of companies have indicated that advanced analytics would help them make faster and better divestment decisions.

“In many cases, we are observing impulsive divestment decisions by companies feeling pressured by external factors to take quick action, often at the cost of realising maximum value," said Steve Krouskos, EY Global Vice Chair – Transaction Advisory Services. “The impact of too much speed on sale price is significant, and should motivate companies to be strategic and measured by prioritising value when navigating a sale process.”

The study also reveals that the current dealmaking is leading to senior executives craving “an information advantage”, with those not planning to divest in the next two years now looking to “evaluate their portfolios more rigorously”. Furthermore, 53 percent of executives made clear that understanding the business impact of new disruptive forces is among their “key portfolio review challenges”, and some even said it is “their biggest challenge”.

Paul Hammes, EY’s Global Divestment Leader, concluded: “We are seeing companies flee geographies because of short-term fears and wind up with suboptimal valuations on their business. Our survey finds that nearly half of companies plan to divest in the next two years. A divestment can empower a company to put capital to better use, enable a leaner operating model and enhance shareholder value.”

Report: Can divesting help you capitalize on disruption? – Global Corporate Divestment Study 2017