Cyber attack aftermath a big issue for global organisations

BY Fraser Tennant

Global organisations are more adept than ever at detecting a cyber attack but are struggling to cope with the aftermath of a breach, according to a new survey by EY.

In ‘Path to cyber resilience: Sense, resist, react’, EY’s 19th Global Information Security Survey (GISS) 2016-17, some of the most compelling cyber security issues facing businesses in today’s digital ecosystem are examined, with respondents indicating that cyber security threats, such as malware, phishing, cyber security to steal financial information, or cyber attacks to steal intellectual property or data, are on the rise.

EY’s findings show that although 50 percent of the 1735 global organisations surveyed said they could detect a sophisticated cyber attack – due to investments in cyber threat intelligence to predict what they can expect from an attack, continuous monitoring mechanisms, security operations centres (SOC) and active defence mechanisms – 86 percent said that, despite these investments, their cyber security function does not fully meet their organisation's needs.

Additionally, 64 percent of organisations stated that they did not have a formal threat intelligence programme or had only an informal one at best. When it came to the matter of identifying vulnerabilities, 55 percent of respondents said they did not have vulnerability identification capabilities or had only informal capabilities. Moreover, 44 percent indicated they did not have a SOC to continuously monitor for cyber attacks.

"Organisations have come a long way in preparing for a cyber breach, but as fast as they improve, cyber attackers come up with new tricks,” said Paul van Kessel, EY global advisory cyber security leader. “Organisations therefore need to sharpen their senses and upgrade their resistance to attacks. They also need to think beyond just protection and security to 'cyber resilience' – an organisation-wide response that helps them prepare for and fully address these inevitable cyber security incidents.

When asked about any recent cyber security incidents, 57 percent of respondents said they had experienced an incident. Furthermore, 48 percent cited outdated information security controls or architecture as their highest vulnerability – a 34 percent increase on the findings of the 2015 survey.

Mr van Kessel continued: “In the event of an attack organisations need to have a plan and be prepared to repair the damage quickly. If not, they put their customers, employees, vendors and ultimately their own future, at risk."

Report: ‘Path to cyber resilience: Sense, resist, react’.

The blockchain is coming

BY Richard Summerfield

In recent years, many industries have been turned on their head by disruptive new technologies. According to a new report from EY, the blockchain is the latest development with the potential to revolutionise business practices across a wide spectrum of industries.

The report, 'Blockchain reaction: Tech plans for critical mass', identifies the blockchain’s potential uses and the threat it could pose to existing business models and practices.

“To date, blockchain has transformed only people’s thinking,” said Channing Flynn, EY’s global technology sector leader, tax services. “We don’t yet even know all the questions blockchain technology will raise, much less the answers. But waiting for the technology to take hold is too late. Now is the time to start defining the questions and influencing policy that will lead to answers.”

Cyber security could be hugely affected by the rise of the blockchain. As Paul Brody, EY’s Americas strategy leader technology sector, notes: “Blockchain shifts cyber security from depending on one to depending on many, and a large volume of people are much more trustworthy than any one individual.”

Furthermore, the blockchain has the potential to transform many industries, particularly those that rely on trusted intermediaries or that currently require strong central authorities to carry out transactions. It could replace those institutions with algorithmically based trust among peers, similar to the Bitcoin system, the most pre-eminent cryptocurrency, which has begun to flirt with the fringes of the mainstream.

Should the blockchain be fully embraced by organisations, however, it could do so much more. According to EY, the technology has the ability to disrupt business models and processes, as well as supply chains and customer relationships throughout the global economy.

With this in mind, companies that were slow to respond to the challenges and opportunities presented by the dawn of the mobile era and cloud computing need to embrace the disruptive and transformative elements of the blockchain. Failure to do so could see them pay the price down the road.

Report: Blockchain reaction: Tech companies plan for critical mass

Three-quarters of FIs hacked during last two years, claims new KPMG report

BY Fraser Tennant

A hard-hitting report released this week makes the startling claim that three-quarters (almost 8 in 10) of financial institutions (FIs) have experienced a cyber attack in the past two years, leading to many personal bank accounts being compromised.

The report, KPMG’s ‘Consumer Loss Barometer’, states that despite the financial services sector being proactive when it comes to matters of information security, more than one-third of consumers have said that their personal bank accounts have been compromised.

Furthermore, the report reveals that the vast majority of consumers would change banks if their provider of financial services did not take the proper steps to deal with the consequences of a cyber attack.  

“Financial institutions have a real opportunity to solidify trust with their customers by demonstrating that security is a strategic imperative, and that they are taking every possible precaution to protect consumers,” said Jitendra Sharma, KPMG’s advisory line of business leader, financial services. “Consumers have a lot of options in this environment, so companies must get it right as the battle for customers is fierce.”

Having surveyed 400 senior cyber security executives (including 100 operating in financial services) and 440 banking consumers, the report found that: (i) 66 percent of finance executives said their companies invested in information protection in the past year; (ii) 85 percent of executives confirmed that they have a person in their company whose sole role is to oversee matters pertaining to information security; and (iii) 37 percent of banking consumers made it known  that they would move to a new financial services provider if their bank refused to cover their losses.

In addition, consumers indicated that they would like their bank to guarantee to cover losses, issue frequent communications and updates and provide a free credit report in the event of a cyber security incident. KPMG also found that the financial services sector is the most proactive of all the sectors surveyed, with many FI’s investing heavily in information protection.  

“It is encouraging to see that financial institutions are clearly making the investment in information security and are ahead of their peers from other sectors,” said Charles Jacco, advisory principal, financial services at KPMG. “But in order to retain loyal customers and attract new ones, they will need to continue demonstrating their commitment and ability to protect their customer’s assets and to put their minds at ease.”

Report: Consumer Loss Barometer

Fighting a losing battle on cyber crime

BY Richard Summerfield

The war on cyber crime in the UK is going badly, according to a new report from the National Crime Agency. In its 'Cyber Crime Assessment 2016', released in collaboration with a number of industry partners, the The NCA acknowledges that it is falling behind cyber-criminals in many respects.

Cyber criminality is not only becoming more prevalent, but also increasingly sophisticated. The capabilities of cyber criminals are rapidly outstripping both law enforcement agencies and companies operating in the private sector. Techniques including DDoS attacks and ransomware increased significantly in 2015, and the majority of these attacks can be traced back to a few hundred international cyber criminals. The NCA tracked 2.46 million ‘cyber incidents’ in 2015, including 700,000 cases of fraud.

The report highlights that cyber criminals of all kinds, from "international serious organised crime groups" to hacktivists, have been targeting both UK businesses and individuals, emboldened by "the growing online criminal marketplace, which provides easy access to sophisticated and bespoke tools and expertise, allowing these less skilled cyber criminals to exploit a wide range of vulnerabilities".

In light of the heightened security risk posed by cyber criminals, the NCA has called on organisations to step up their defences and to work more closely with law enforcement agencies, the government, industry regulators and business leaders to fight back against attackers. If cyber criminals are to be defeated,  it will require companies to overcome the stigma attached with reporting cyber attacks. The UK government has pledged £1.9bn to help develop and deliver a national defence response and strategy over the next five years.

However, these efforts may be hindered by the chronic under-reporting of cyber breaches by UK firms. According to the NCA, under-reporting is a major issue, particularly given that companies are not required to notify regulators if they have been subject to a data breach or a cyber attack.

Under reporting has, according to the report, obscured the full impact of cyber crime in the UK, and impaired the efforts of law enforcement agencies that have been struggling to understand the operating methods of cyber criminals and are attempting to respond to the threats they pose. Only by working together will the public and private sectors in the UK be able to turn the tide.

Report: http://www.nationalcrimeagency.gov.uk/publications/709-cyber-crime-assessment-2016/file

Fighting back after Bangladeshi hack

BY Richard Summerfield

The Bangladeshi banking hack, which saw $81m stolen by cyber criminals in February, has caused the Society for Worldwide Interbank Financial Telecommunication (SWIFT) to issue a statement announcing the creation of a new five point security plan which will be released this week.

SWIFT’s secure messaging service is, in many ways, the glue that binds much of the global international banking system together. It allows banks to communicate with one another, sending payment instructions back and forth. However, the service acted as the backdoor for criminals to carry out the Bangladeshi theft. Via a number of coordinated cyber attacks, criminals broke into the messaging service, hijacked the system and redirected payments for their own ends.

Worryingly for both SWIFT and the global financial system, the Bangladeshi hack is not an isolated incident. In Ecudaor in 2015, a similar attack saw cyber thieves take more than $12m. An attack on Vietnam’s Tien Phong Bank, which was unsuccessful, has also recently come to light. It appears that these three publicised attacks may just be the tip of the iceberg.

Gottfried Leibbrandt, SWIFT’s chief executive, told an audience at the European Financial Services Conference in Brussels that “The Bangladesh fraud is not an isolated incident: we are aware of at least two, but possibly more, other cases where fraudsters used the same modus operandi, albeit without the spectacular amounts. The banks were compromised, credentials to payment generation systems were obtained to send fraudulent payments and the statements/confirmations from their counterparties were obfuscated."

In response to the hack, SWIFT will introduce certification requirements for vendors that help some banks connect to the network and use pattern recognition to identify suspicious behaviour.

In light of the reported – and unreported - cases SWIFT has called on the wider banking sector to do more to counteract cyber theft. It reiterated that while the company has a key role to play, it is not a regulator. "SWIFT is not all-powerful, we are not a regulator and we are not a policeman," said Mr Leibbrandt.

SWIFT’s response to these hacks may help shape the future of global banking.

News: SWIFT to unveil new security plan after hackers' heists